Attendance Allowance is government support for seniors who have difficulty living independently. You can apply if you struggle with daily tasks like bathing, dressing, or preparing meals. Don't worry, it's not complicated! Just follow these steps.
Important: This guide is for residents of England, Wales, and Scotland. Northern Ireland has a different process.
[Gather Your Documents]
Collect the following items before applying. It will make the process much smoother.
- Identification: Passport, driver's license, or birth certificate
- National Insurance number: You can find it on previous letters or documents.
- Bank account details: Account number and bank name for receiving payments.
- Doctor's information: Name, contact information, and hospital name.
- Medication information: Names and dosages of your medications. Refer to your prescription or medication packaging.
- Caregiver information (if applicable): Name and contact information of anyone who regularly helps you (family, friends, or caregivers).
- Recent medical records (if applicable): Any recent diagnoses or test results from your doctor.
[Step 1: Where to Apply?]
You can apply for Attendance Allowance by phone or mail. No in-person visits are required.
- Phone Application: Call 0800 731 0122. A friendly advisor will guide you. The call is free.
- Mail Application: Download and complete the application form, then mail it. You can obtain the form in two ways:
- Online Download: Download it from https://www.gov.uk/attendance-allowance/how-to-claim. (Ask family or friends for help if needed.)
- Phone Request: Call 0800 731 0122 and request the form to be mailed to you. It will arrive in a few days.
Tip: If applying by phone is difficult, ask family or friends for help, or visit your local Citizens Advice Bureau for assistance. The Citizens Advice Bureau offers free advice. Find your nearest center at https://www.citizensadvice.org.uk/.
[Step 2: How to Apply?]
Phone Application:
- Call 0800 731 0122.
- The advisor will ask for your identification, National Insurance number, and bank account details. Provide the information you have prepared.
- The advisor will ask detailed questions about your health conditions, medications, and doctor's information. Be honest in your answers.
- The advisor will confirm your application details and may request additional documents if necessary.
Mail Application:
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Download or receive the application form by mail.
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Complete all sections of the application form carefully. If you are unsure about anything, don't leave it blank. Ask family, friends, or the Citizens Advice Bureau for help.
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Attach copies of your identification, medical records, and any other required documents. Always send copies, not originals.
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Mail the completed application form and attachments to the following address:
Attendance Allowance Freepost DWP Attendance Allowance
Important: Postage is free. Double-check that you have written the address correctly.