Applying for the Australian National Disability Insurance Scheme (NDIS) Doesn't Have to Be Difficult!

The NDIS is a system designed to help people with disabilities receive the support they need. It might seem complicated, but you can easily apply if you follow these steps. We'll explain it in a simple and detailed way for seniors.

[Gathering Your Documents]

Before you apply, please gather the following documents. Make sure nothing is missing!

  • Identification: Passport, driver's license, or Australian Proof of Age Card
  • Medicare Card: The card you use when going to the hospital
  • Documents proving disability: Doctor's diagnosis, hospital records, etc. (within the last 2 years)
  • Proof of Address: Bank statement, utility bill, etc. (within the last 3 months)
  • Bank Account Information: Account information to receive support payments (BSB, Account Number)
  • Representative Information (if needed): If you have a family member or friend helping you with the application, their identification and contact information.

[Step 1: Where to Go?]

You can apply for the NDIS in three ways:

  1. Visit an NDIS Office: You can visit your nearest NDIS office and apply in person. This is a good option because you can talk to someone directly and ask questions.

    • How to find an office: Visit the NDIS website (ndis.gov.au) and click 'Contact us' or 'Find a provider' to find the address and contact information of the nearest office.
    • What to bring: Bring all the documents listed above.

  2. Apply by Phone: You can apply by calling the NDIS call center (1800 800 110). If you want to speak to someone in Korean, request a Korean-speaking operator after connecting.

    • Operating Hours: Monday to Friday, 8 AM to 8 PM (excluding public holidays)
    • What to prepare: Have your documents ready and be prepared to answer the operator's questions.

  3. Apply Online: You can apply online on the NDIS website (ndis.gov.au). If you are not comfortable using a computer, it is best to ask for help from a family member or friend.

    • What to prepare: Scan or take pictures of your documents and save them on your computer.

Not sure where to go? Many community centers or libraries offer programs to help with NDIS applications. Inquire at your local center.

[Step 2: How to Apply?]

  1. Fill out the application form: Fill out the application form using the method you have chosen (NDIS office, phone, or online).

    • Visiting an office: The staff will help you fill out the application form. Don't hesitate to ask questions if you don't understand something.
    • Applying by phone: The operator will ask questions, and you can answer them. Answer slowly and accurately.
    • Applying online: Fill out the application form according to the instructions on the website. Read carefully and fill in all the required fields.

  2. Submit the required documents: Submit the documents you have prepared along with the application form.

    • Visiting an office: Hand the documents directly to the staff.
    • Applying by phone: Send the documents by mail or scan and email them according to the operator's instructions.
    • Applying online: Upload the scanned or photographed document files to the website.

  3. Wait for the assessment result: The NDIS will review your application and documents and decide whether to provide support. The result will be sent to you by mail or email.

    • Assessment Period: It usually takes about 1-3 months. If you have any questions while waiting, contact the NDIS call center.

[Step 3: What to Watch Out For?]

  • Provide accurate information: Do not provide false information on the application form.